Process & Organization is a classic yet contemporary administrative field that enables continuous improvement in organizational results. It provides solutions for mapping and redesigning organizational design, including processes, structure, and strategy to enhance performance.

Our Solutions Include:

• Organizational Structure Modeling

• Organizational Structure Mapping & Redesign

• Process Modeling

• Process Mapping

• Process Redesign

• Development of Process Performance Indicators

• Manual Creation

• Quality Practices & Systems Implementation

• Strategic Planning

• Strategic Management

Detailed Service Descriptions:

1. Organizational Structure Modeling

• Symptoms: Unclear structure, informal roles, or dysfunctional setup.

• Solution: Define a structure enabling control, resource allocation, and growth.

• Outcome: A proposed structure aligned with internal/external trends and company stage.

2. Structure Mapping & Redesign

• Symptoms: Role overload, unclear responsibilities, growth outpacing structure.

• Solution: Analyze actual structure, implement best practices, professionalize management.

• Outcome: New org chart, role definitions, efficient administrative structure.

3. Process Modeling

• Symptoms: Startup lacking processes or company implementing new systems and strategies.

• Solution: Design new processes tailored to objectives.

• Outcome: Flowcharts and implementation programs for high-value processes.

4. Process Mapping

• Symptoms: Undefined processes, inconsistent hand-offs, insufficient standardization.

• Solution: Document key processes—inputs, outputs, responsibilities.

• Outcome: Tools (process maps, manuals, dashboards) that clarify and standardize activities.

5. Process Redesign

• Symptoms: Frequent errors, long cycle times, inefficiencies, non-compliance.

• Solution: Implement best practices to optimize efficiency and compliance.

• Outcome: Reduced waste, improved quality, faster operations, clearer information flow.

6. Process Indicators

• Symptoms: Lack of tools to monitor performance and process health.

• Solution: Develop and implement KPIs for ongoing control and improvement.

• Outcome: Reliable data for strategic decisions and continuous improvement.

7. Manual Creation

• Symptoms: No clear procedures, risk of knowledge loss, need for standardization.

• Solution: Produce simple, clear manuals to guide employee actions.

• Outcome: Easy-to-follow process guides reducing errors and preserving knowledge.

8. Quality Systems Implementation

• Symptoms: Need to adopt ISO9001 or excellence frameworks; prepare for certification.

• Solution: Adapt processes to Quality Management standards (MEG, FNQ, ISO).

• Outcome: Management systems aligned with regulatory and quality standards.

9. Strategic Planning

• Symptoms: Undefined mission, vision, values; lack of formal strategy; poor goal alignment.

• Solution: Facilitate strategic decision-making, resource alignment, and roadmap creation.

• Outcome: Coherent strategy, clarity on medium/long‑term goals, aligned management decisions.

10. Strategic Management

• Symptoms: Strategy exists but fails in execution; poor tracking; lack of tools.

• Solution: Implement Balanced Scorecard system—strategy maps, targets, KPIs.

• Outcome: Strategy aligned throughout the organization with robust implementation tools.

Organize your company’s processes